Organizational Overview

Ponos Management, Inc is a mission-driven healthcare organization dedicated to improving outcomes for Medicaid populations through a physician-led, value-based care model. Our integrated approach addresses social, behavioral, physical, and economic barriers to care by delivering coordinated services designed to improve quality of life and reduce unnecessary hospital utilization.

PonosCare supports individuals living with complex and chronic conditions by providing personalized care pathways that integrate medical treatment, behavioral health services, pharmacy services, and community-based resources. Through collaboration with interdisciplinary teams, we ensure members receive holistic and continuous care that supports long-term stability and improved health outcomes.

PonosCare continues to expand nationally, delivering innovative care management and eligibility alignment solutions that improve member outcomes and support healthcare system efficiency.

Position Overview

The Chief Technology Officer (CTO) leads the strategy, design, development, and delivery of technology products that advance PonosCare’s clinical model and growth. The CTO focuses on Ponos Engage, digital care experiences, product engineering, interoperability, responsible innovation, and the practical use of data and artificial intelligence in care delivery.

The Chief Technology Officer (CTO), reports to the Chief Executive Officer and members of the (C-Suite, Chief Medical Officer, Chief Financial Officer, Chief Administrative Officer and the Chief People and Compliance Officer) and leads the PonosCare Informational Technology team supervising the Chief Information Officer, who is also Ponos Care’s designated Privacy and Security Officer. The CTO retains executive ownership of enterprise infrastructure, information systems, cybersecurity, privacy, data infrastructure, technology controls, Vanta, and enterprise technology governance and is accountable for product vision and delivery within those standards. Both executives collaborate on architecture, integrations, vendor selection, artificial intelligence, system releases, and technology risks that affect clinical or business operations.

Core Responsibilities

Establish and execute product technology roadmap aligned with PonosCare’s clinical, pharmacy, care management, predictive medicine, and growth priorities.
Lead the design, development, implementation, and improvement of PonosCare’s digital products, including Ponos Engage.
Translate clinical and operational needs into product requirements, development priorities, implementation plans, and measurable outcomes.
Lead assigned product, engineering, integration, and technology delivery of personnel and partners.
Advise the CEO and executive leadership team on digital innovation, product performance, technical feasibility, and investment priorities.
Ensures the CIO and members of the technology team, operate within approved enterprise architecture, infrastructure, security, privacy, data, and change-control standards.
Ensures collaboration with the Data Scientist, and the Predictive Medicine group along with the clinical leadership team on the technical delivery of analytics and predictive capabilities.

Essential Duties and Responsibilities

Product Strategy and Development
In collaboration with the Chief Executive Officer, ensures the vision, roadmap, requirements, development priorities, and delivery plans for assigned PonosCare technology products.
Lead product discovery with clinical teams, pharmacy, engagement, operations, and business leaders to identify user needs and workflow improvements.
Establish product development practices for design, testing, documentation, release of readiness, user feedback, and ongoing improvement.
Define and monitor product measures such as adoption, usability, reliability, workflow efficiency, and impact on organizational goals.
Ensure that product plans account for accessibility, scalability, support needs, and expansion into new markets.
Ponos Engage and Digital Care Solutions
Provide executive leadership for the development and improvement of Ponos Engage and related digital experiences and compliance adherance.
Coordinate with the CIO on hosting, identity and access, integrations, data flows, monitoring, system support, and production deployment.
Partner with clinical leaders to ensure technology supports approved care pathways and does not substitute technical judgment for clinical judgment.
Work with operational leaders to plan implementation, training, adoption, and feedback processes for new product capabilities.
Integrations, Data Products, and Predictive Technology
Lead product requirements and technical delivery for integrations that support coordinated care and appropriate information exchange.
Partner with the CIO and data informatics team on data architecture, data quality, access, interoperability, and reporting dependencies.
Support the Data Scientist and Predictive Medicine group with product integration, testing, deployment, monitoring, and user experience.
Ensure clinical leaders are responsible for evaluating clinical appropriateness and model validity before predictive capabilities are used in care.
Artificial Intelligence and Innovation
Identify potential uses of artificial intelligence and automation that address a defined clinical or business need.
Develop use cases, expected benefits, implementation plans, human oversight requirements, and measures of success.
Submit proposed tools and use cases through the CIO’s artificial intelligence governance process before procurement, testing with organizational data, or deployment.
Work with the CIO, clinical leaders, and the Chief People and Compliance Officer to address privacy, security, workforce, clinical, and compliance implications.
Monitor approved products after launch and recommend changes or retirement when outcomes, safety, or performance do not meet expectations.
Technology Delivery and Vendor Partnership
Lead assigned product development projects, including requirements, timelines, resources, testing, stakeholder communication, and launch readiness.
Evaluate product and development vendors in partnership with the CIO and appropriate business owners.
Manage assigned vendor deliverables, product performance, and implementation issues while following enterprise procurement, security, privacy, and vendor-risk requirements.
Coordinate proposed architecture changes, integrations, releases, and production deployments through CIO-established review and change-control processes.
Escalate delivery risks, technical limitations, and decisions requiring executive direction.
Leadership and Executive Collaboration
Develop budgets, staffing proposals, product investment cases, roadmaps, and executive reports for the CTO portfolio.
Establish clear accountability and performance expectations for assigned staff and contractors.
Collaborate with the CIO, Chief Medical Officer, clinical operations, pharmacy, engagement, growth, and compliance leaders.
Present technology recommendations in clear business and clinical terms, including cost, expected benefit, implementation requirements, and risk.

QUALIFICATIONS AND EDUCATION

Bachelor’s degree in computer science, software engineering, information systems, health informatics, or a related field, or equivalent professional experience. An advanced degree is preferred.
Significant leadership experience in digital product development, software engineering, technology delivery, or healthcare technology.
Experience translating clinical and operational requirements into scalable products and integrations.
Familiarity with healthcare workflows, population health, care management, interoperability, and the responsible use of healthcare data.
Demonstrated ability to lead multidisciplinary teams, manage vendors, deliver complex initiatives, and communicate with executive stakeholders.
Working knowledge of healthcare privacy and security requirements sufficient to design products in partnership with the designated Privacy and Security Officer.

Knowledge, Skills, and Abilities

Enterprise and systems thinking
Privacy and security by design
Decisive risk-based judgment
Operational discipline and follow-through
Clear executive communication
Collaborative investigation and accountability
Team development and succession planning
Service orientation and clinical/business partnership
Integrity, discretion, and confidentiality

Other Requirements

Maintain confidentiality and comply with all PonosCare policies, contracts, and applicable laws.
Participate in after-hours incident response, recovery activities, and urgent executive communications when required.
Successfully complete required background, exclusion, credential, privacy, security, and compliance screenings and training.
Perform other related duties consistent with the scope and level of the position.

EEO STATEMENT

We are an Equal Opportunity Employer and are committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

We believe inclusion strengthens our organization and enhances our ability to serve members and communities nationwide. We are committed to providing reasonable accommodation for qualified individuals with disabilities throughout the recruitment and employment process.

Please let PONOS MGMT INC know that you found this role at ctojobshq.com as a way to support us, so we can keep providing you with great CTO job opportunities.

Chief Technology Officer

About the Role

Compensation

About PONOS MGMT INC

Share this job