Total Quality Logistics (TQL), one of the largest freight brokerage firms in the US, is seeking a Chief Technology Officer to lead software engineering, architecture, AI and automation, and technology integration for M&A activity. This is a full-time role based in Cincinnati, Ohio, reporting to the Chief Information Officer.

Position overview

The CTO will translate technology strategy and business priorities into scalable platforms, strong delivery capabilities and measurable business results.

The CTO will lead an organization of 200+ employees, plus contractors, through a senior leadership team, and will be accountable for engineering performance, technical standards, talent development and investment decisions across the organization.

Success requires the ability to scale delivery capacity and execution, and to apply technology to improve revenue growth, productivity and service for TQL's sales organization, customers and carriers.

The opportunity

Lead a substantial technology organization with direct influence on TQL's operating performance and growth.
Partner with the CIO, Product Management and business leadership to shape technology priorities and execution.
Advance enterprise capabilities in software engineering, AI and automation.
Direct technology integration for acquisitions and develop the organizational capacity to support continued expansion.

Responsibilities

Establish and execute the development roadmap in alignment with the CIO's technology strategy and business priorities set by Product Management.
Lead the plan to triple delivery capacity through organizational development, engineering practices, automation and an effective mix of employees and contractors.
Set clear delivery commitments and improve speed, predictability and quality across engineering teams while balancing operational needs, growth initiatives and innovation.
Establish technical direction, drive consistent adoption and manage exceptions to support secure, reliable and scalable platforms.
Oversee the AI and automation roadmap, with accountability for integrating capabilities into production applications and workflows that deliver measurable business value.
Lead integration planning, technical knowledge transfer and retention of key talent for acquisitions, partnering with Product Management on platform direction.
Partner with business leaders to translate sales, customer and carrier needs into solutions that improve revenue, productivity and service.
Recruit and develop senior technology leaders, establish clear accountability and build succession across engineering, architecture and AI and automation.
Direct investments and costs within the CIO-approved technology plan, allocate resources against priorities and report delivery performance and business results.
Advise the CIO and executive team on emerging technologies, competitive risks and investment opportunities, and contribute to strategic and annual business planning.
Work with Information Security, Data and Analytics, and Infrastructure and Operations to ensure solutions meet security, reliability and performance requirements.

Qualifications

12+ years of software engineering leadership experience, including at least five years leading a technology organization of 200+ people.
A demonstrated record of leading senior technology executives and improving organizational performance at scale.
Experience expanding engineering capacity while strengthening delivery discipline, technical quality and accountability.
Proven success deploying AI and automation capabilities in production applications and business workflows.
Experience integrating technology platforms and technical teams following acquisitions.
Technical depth across software engineering, architecture, AI and automation, combined with sound commercial judgment and financial discipline.
The ability to align technology decisions with business priorities and communicate investment tradeoffs clearly to executive stakeholders.
A record of attracting and developing leadership talent and building succession.
A bachelor's degree in Computer Science, Engineering or a related field; a master's degree in a technical discipline or business is preferred.
Experience in logistics, transportation or a technology marketplace is a plus.

Location and eligibility

4289 Ivy Pointe Blvd, Cincinnati, OH 45245, United States.

Employment visa sponsorship is not available for this position. Applicants who require visa sponsorship now or in the future (e.g. F-1 STEM OPT, H-1B, TN, J-1) will not be considered.

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Chief Technology Officer

About the Role

About Total Quality Logistics (TQL)

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